Frequently Asked Questions – Doc Eye Care


Frequently Asked Questions

Q: How Do I Get My Stuff?

A: If you live with in 15 miles of Kennesaw GA or Marrietta GA we schedule you to come into one of our locations for fitting and pick up.  If you are outside the 15 mile radius then we will ship you the product once we get the proper measurements at no cost to you.

Q: Can I Get Upgrades to My Lenses?

A: YES!  Click  to add 1 year scratch warranty for your lenses  , Anti-Fatigue Blue Block Coating, and Feather Weight and Thin 1.67 Index Lenses

Q: How Long Will It Take to Get My Stuff?

A: It will take 7-10 business days from the day we get all the information we need from you.  That includes a valid prescription and your pupilary distance measurements.

Q: How Do Get My Measurements?

A: Your eye doctor can provide it for you.  If you are local you can come in and we will do it for you at no charge.  For your prescription we can contact your doctor directly if you give us the information.  We will reach out to you once you purchase to coordinate.

Q: Where are your locations in Kennesaw GA and Marietta GA?

A: We have Eyes on Providence at 3535 Roswell Rd #8 Marietta GA  30062  and Classic Vision Care at 1615 Ridenour Blvd. #201 Kennesaw GA 30152

Q: What is The Warranty And Return Policy?

A:There is a 30 day return policy from the day you make the purchase.  After the 30 days there are no returns or warranty unless you purchase the 1 year scratch warranty for your lenses.  We will replace any scratched, chipped, or damaged lenses to your frames that you purchase with the prescription you gave during purchase.

Q: Is the Product Real or Fake?

A:  It is excess inventory that we have at our locations and we are selling it directly to you.